Shipping & Returns

 

Making a Contract With Us 

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have accepted your order.  Payment is via the Paypal system.

How to Place Order 

Payment is via our online secure payment service, you don't need an account, just an email address and a debit or credit card. 

Delivery 

All prices indicated do not include P&P. This is added when you get to the final stage of ordering the product.

Please allow 14 days for delivery.

We currently only deliver to the UK mainland.

If the goods are lost or damaged in transit, please let us know promptly.

Cancellation and Returns 

You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please e-mail us or write to us.

You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.  

If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.  

This cancellation policy does not affect your legal rights for example, if goods are faulty or misdescribed.

Faulty Goods 

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

Changes to These Terms   

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.